I like yachting. I especially like watching the America’s Cup or Round-The-World races. However, I was captivated by another class of yachts that I stumbled across at lunch time a few days ago … model yachts.
While 12-15 pilots intently walked the shore making critical adjustments to their radio controls, the ducks and swans politely observed some unofficial right-of-way rules. I must have missed the fleet start, so couldn’t capture a photo with more than 3-4 yachts in any one frame … so just imagine the lake is bigger, and there are more yachts out racing.
I must admit that watching these small, sleek yachts swiftly navigating a course of small bouys, all while enjoying the autumn sun and a gentle breeze, makes for the most enjoyable lunch time break.
Take lunch out into the park instead of eating out or staying in the office lunch room … and if you have the opportunity to watch some model yachts – take some time to do just that.
Some of you may know that I have been involved with some large scale disaster recovery efforts – from an infrastructure planning and reconstruction standpoint (tsunami in Sri Lanka, war in Iraq & Afghanistan, and earthquake in Christchurch, New Zealand), with recent expertise on Infrastructure Resilience.
In overview, it does seem like there are some very common phases which people may go through after a big disaster:
Denial – this isn’t happening to me!
Isolation – nobody understands what has happened to me!
Anger – this shouldn’t be happening to me!
Bargaining – what will it take to make this go away?
Depression – there is no hope of ending what has happened to me!
Acceptance – this happened to me, and here’s what I’m going to do.
The phases above are commonly associated with the grief cycle, which is a little different to the disaster recovery cycle which could be defined as:
Preparation – the best benefit for every dollar invested – not well publicised
Disaster Event – it’s never convenient or expected – more often captured on handheld smartphones etc
Response – civil defense, search and rescue, and emergency services – all on TV
Restoration – temporary restoration of services, facilities, and infrastructure (aka short-term recovery)
Reconstruction – permanent restoration of services, facilities, and infrastructure (aka long-term recovery)
Improvements – the addition of systems, methods and materials that we didn’t have before (aka mitigation measures)
Debris removal and “make-safe” measures
Demolition of unsafe structures
Protection of iconic heritage structures
Repair or reconstruction of infrastructure
Repair or reconstruction of damaged homes
Repair or reconstruction of community facilities
Repair or reconstruction of iconic city facilities
However, the common problem in the implementation of these works is that we need empowered leaders who communicate and engage with the appropriate stakeholders at the appropriate time, to develop collaborative outcomes that everyone can embrace and support. Further, there are another six phases which we should be aware of – common to many projects and apparently they are also common to recovery. I’ve added some phrases which you might hear … or more likely won’t:
- Enthusiasm (“We’ll fix everything back better than it was before”)
- Dissillusionment (“We’ll never be able to achieve everything that was promised”)
- Panic (“Everything is costing more than we expected, taking longer to build, and not as nice as we hoped. Hire more people!!”)
- Search for the guilty (“Surely somebody screwed something up, and we’re going to find out who”)
- Punishment of the innocent (“We found somebody to be the scapegoat – too bad they did all the good work”)
- Praise and glory for the non-participants (“Look at all the great work I did”)
It doesn’t seem to matter where you are in the world, but sadly it appears we make the same mistakes over and over again. I am reminded of the wisdom in one old proverb which says:
It doesn’t matter how far down the wrong road you have gone, turn around.
As you may know, I have just taken a new seconded role as Technical Manager for Infrastructure with the Canterbury Earthquake Recovery Authority. Their website with additional information is given in the attached link for those who are interested: http://cera.govt.nz/
However, I wanted to simply write a few observations about the first week on a job. Having spent several years in my previous role, I had learned most of the secrets about how to get things done, who to call for what, who not to contact, where to find this or that, and a myriad of other little tidbits of information which make company life a lot easier. When making the move to a new employer however, it’s a challenge to find the right building, floor, bathroom, coffee, printer, etc, etc … and who do you ask other than the small handful of people whose names you actually remember from the obligatory introduction tour to meet “everyone”.
While I’m clearly not the best at this, it does seems that it’s generally a good idea to speak as little as necessary, nod your head a great deal during all the many introductions, maintain eye contact as much as possible (and pray that nobody detects the glazed over appearance), and actively listen to as much as possible. While the information overload can be overwhelming the first week, and it may feel like you’re drinking from a fire hose, at least other people will start to recognize that you’re part of the team. Most places expect you to take a little time to acclimatize to the new environment, depending on your role, so it’s quite likely that you can soak it all in during that first week when expectations are the lowest … and then start your assent to superstar status on week two. While an invitation to be on the Board may take more than a month or two, it’s handy to make a point of learning who the CEO is … and not flipping him off in the car park by accident.
And, for those who were in the pool for the bounty on a photo of me wearing a jacket and tie … here is The Traveling Dad together with my two boys in their new school uniforms:
There’s a news ripple about the Transportation Security Administration changing their policy with regard to pat-downs on children. Their website provides the policy guidance at: http://www.tsa.gov/travelers/pat_downs.shtm
It appears to me that parents should have the primary responsibility for resolving any alarms set off by a child going through a metal detector. However, it would seem much more efficient to have a secondary level of screening for passengers who set off an alarm on their first pass, and not delay everybody else who is in line behind the offending party. Clearly the secondary level of screening will take extra time, and this will quickly encourage people to make sure they have everything sorted out ahead of time – thus rewarding frequent and prepared passengers with an expedited screening process. (A similar concept to how Customs operates for passengers arriving from overseas) Irrespective of what layers of security are in place, pat-downs of children must be a last resort for when parental efforts fail to resolve an alarm during secondary screening.
I can’t remember the last time I set off an alarm at an airport, primarily because I start the process of moving metal items into my bag or coat as soon as I enter the line. Thereafter, it’s simply a matter of dealing with my laptop, liquids (if I have any), shoes (if required), and coat. When traveling with my family, I make sure they are similarly ready to scoot through the screening without undue alarm.
I’m amazed at how many people are “surprised” to find that their pockets are littered with metal … but not until they’ve passed through the metal detector several times. These people should be shunted off to a thorough secondary screening line the first time they fail to follow the clearly displayed guidelines – and everybody else will applaud the TSA for some common sense.